About The Role

Responsibilities

Patient Transport Dispatcher

Wage: $14/hour
Full-time and part-time positions available
Day/Evening/Night shifts available
Background check, drug screen, and proof of employment eligibility required
Location: Clearlake Regional Medical

We’re looking for friendly, compassionate, team players to join our patient transport team!
Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.

Responsibilities

Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensions
Correct and update posted information and assist with the upkeep of directories and on-call lists
Learn and use the features of the PBX phone system, headsets, telephones, and all other related equipment
Perform overhead paging and monitor all alarms located in PBX, notifying appropriate personnel
Maintain cleanliness, safety, and security of the PBX area
Maintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policies
Respond promptly, accurately, and calmly to disaster and emergency situations
Orient and train new team members

Requirements

Must be at least 18 years old
Communicate effectively in English and work well in a team environment
GED or high school diploma
Ability to perform calmly, competently, and quickly in emergencies
Preferred: PBX and customer service experience, experience working in a hospital setting

Physical Requirements

Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift
Ability to life up to 40 pounds occasionally
Capable of sitting for extended periods of time while maintaining alert and responsive demeanor

Benefits

We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.

Paid Time Off
Medical
Dental
401K
Short Term Disability
Voluntary Life
Safety Incentive Program

Important to Know

Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.
Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

About HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.