About The Role

THE COMPANY

When it comes to digital communities, The Alliance https://www.thealliance.io is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs, you name it, we’re home to thriving communities for them all.

With 70,000+ professionals across our communities and a constant stream of events, memberships, and learning products, we help individuals and teams grow faster in their careers.

We’re ambitious, we move quickly, and we’re still early in the journey — which means real ownership, fast progression, and the opportunity to build things from scratch.

The Role

This role is for someone who thrives on solving tricky business challenges with technical tools and solutions, someone who's happy to proactively lead projects that drive change and impact, working across a mix of functions, teams, and stakeholders. You'll need to work at pace while still keeping a sharp eye on the details, going beyond what’s being asked to focus clearly on the ‘why’ of what we do.

You'll work across tools like HubSpot, Salesforce and Clay helping us keep the data behind our marketing, sales, and customer teams accurate and trustworthy. From dashboards and lead routing, to pipeline hygiene to helping manage our workspace, you'll play a critical role in how smoothly our engine runs day to day.

This role is for someone who enjoys translating business processes and challenges into automations, tools, and workflows that supercharge operations. It's for someone with some experience getting systems to talk to each other, who drives impact proactively, identifies opportunities independently, and sees them through.

What You'll Be Doing

Championing CRM Integrity & Data Hygiene: Ensure our data ecosystem remains accurate and trustworthy, driving high-quality standards across our platforms (includes record deduplication, field standardization, and correcting data inconsistencies).
Driving Data Enrichment: Transform raw data into actionable insights, proactively identifying patterns or anomalies that inform our strategy.
Managing Tool Ecosystems & Access: Serve as a gatekeeper for our tech stack, ensuring secure, efficient, and appropriately permissioned access for all team members.
Strategic Reporting: Build and maintain the visibility our Sales and Marketing teams need to make informed decisions via Hubspot and Salesforce.
Orchestrating Process Automation: Translate business challenges into seamless, high-impact workflows, keeping our internal processes running smoothly (includes lead assignment routing, Salesforce Flow maintenance, and HubSpot workflow management).
Integrating Systems: Connect our technology landscape to create a unified data flow between tools (webhooks, APIs, Zapier).
Ensuring Deliverability Excellence: Protect and optimize our communication infrastructure, ensuring our outreach reaches its destination (includes monitoring sending domains, IPs, and email authentication protocols).
Securing our workspace: Provide essential technical support for our workspace security and user management.

This Role Is For You If…

You have strong attention to detail and a genuine care for data accuracy.
You're comfortable working with data and data hygiene best practice
You have hands-on experience with a CRM such as HubSpot or Salesforce, as well as building out integrations, automations and pipelines with these as part of the tech stack
You work in a methodical, process-driven way, and you're willing to follow and improve documentation.
You communicate clearly and would rather ask a question than guess.
You're curious about how business systems connect, and you've got some experience getting them to talk to each other.

And..

You have exposure to marketing operations, sales operations, or a data role.
You're familiar with automation tools or basic scripting.
You're interested in APIs, integrations, or light coding.

Compensation: £32,000-£35,000 Base salary *based on experience
Location: Flexible (Hybrid in London or Remote across the UK), must be in the UK
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BENEFITS

TIME OFF & FLEXIBILITY

34 days’ paid holiday including UK Bank holidays and a day off on your birthday
Flexible working hours: our core hours are 10am–4:30pm, with the flexibility to structure your working day between 8am and 8pm around when you work best
Work from where works for you: choose to work remotely within the UK or hybrid from our London office. Our office is always open to the wider team whenever you fancy coming in
WFH Kit: a comprehensive tech setup, plus a dedicated WFH equipment budget
A well-stocked office: snacks, drinks and fresh fruit available in our London office

HEALTH & WELLBEING

Private Medical and Dental Insurance with Bupa
Life Insurance: cover worth 4x your annual salary
On-demand therapy & coaching: company sponsored access to therapy and career coaching through Spill
Wellness perks: discounts on gym memberships, fitness and wellness classes
Cycle to Work & Workplace Nursery schemes
Perks at Work: access to a wide range of corporate discounts
Monthly flexible benefits allowance through ThanksBen (£50/month in year one, £100/month in year two and £165/month from year three), giving you extra flexibility to spend on the benefits that matter most to you

LEARNING & DEVELOPMENT

A growing personal L&D budget (starting at £500 per year and increasing with tenure to £3,000 per year)
Dedicated L&D or volunteering time: one paid day every quarter to invest in your development or support a cause you care about.
Unlimited access to our internal Academy: including courses, learning resources and professional certifications

Community and Inclusion

We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day.

If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit then we’d love to hear from you. We are The Alliance - in more ways than one.