About The Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

The Quality Engineer will be part of the Financial Center Technology team that supports the financial centers. This position is for a critical role leading testing of multiple Assisted Client Transaction initiatives.

Responsibilities

Creates and optimizes test processes including defect management and reporting
Creates and optimizes test automation frameworks and use of test automation tools
Leads test planning for complex features that span across the platform or multiple teams
Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
Ensures alignment and sign off for test cases from business and other stakeholders
Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
Designs test data and ensure data compliance requirements are met on all levels of test environments
Planning - Lead QA test planning and execution by coordinating test development, dependency management, scheduling, and cross-functional team collaboration to ensure quality delivery
Execution - Effectively communicate and guide all testing changes and needs to the testing team
Project closure - Drive QA excellence through audit-ready documentation, release reporting, and effective cross-functional leadership

Required Qualifications

5+ years' experience leading technical testing with people process impacts through full change management lifecycle
Self-starter, able to work in situations not well defined and develop project team routines and structure
Proven success working in matrixed environments including multiple business, operations, technology and compliance partners
Highly effective communication and collaboration in meetings and informal channels, including tailoring messages based on team or audience.
Strong cross-team coordination, influence and negotiation skills
Experience with Agile software delivery methodologies and use of Jira; Waterfall knowledge also beneficial
Strong command of MS Office and Webex meeting facilitation