About The Role

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Technologist (Lab) with our Hyde Park clinic.

The Medical Technologist (Lab) will be responsible as a resource for ensuring patients access their care in a seamless and uncomplicated manner. The job role is dynamic and requires extensive walking and standing throughout the entire shift. The Patient Concierge will support various clinical activities and clinics to anticipate patients' needs by ensuring that exam rooms are cleaned, perform exam room check-out, patient check-in, and electronic record documentation, including scanning. The Patient Concierge will provide navigation support to patients, ensuring they are personally escorted throughout their experience. The position also evaluates data and service improvement opportunities acting as an information resource and a patient advocate.

Responsibilities

Receives specimens submitted to laboratory. Utilizes policies and procedures for requisition and specimen requirements to determine whether the submitted specimen can be processes for analysis. Assures proper storage and procedures for specimens that cannot be immediately analyzed.
Conducts preliminary specimen preparations for the analytical process through centrifugation of blood specimens, aliquotting of blood and body fluids and distribution of the prepared specimens to the appropriate sections of the laboratory.
Answers inquiries regarding specimen handling, results and other technical information. Appropriately assists clinicians with requests and seeks out resources necessary when information is not available to answer questions.
Performs all procedures designated under CLIA’88 rules as moderate or highly complex testing; knows all responsibilities as outlined in the laboratory procedure manual necessary to perform these procedures with highest level of quality within turnaround time goals set by the laboratory.
Practices the proficient and safe use of all equipment necessary for the completion of all duties and responsibilities by following all maintenance, safety and quality controls policies and procedures.
Prepares and maintains adequate stock of reagents, standards, and control materials for the performance of testing at assigned workstation and notifies supervisor of any shortages or problems.
Analyzes all test and quality control results for errors, inconsistencies and deviations prior to reporting results. Initiates and documents troubleshooting and problem solving to resolve issues
Reports all test results in the laboratory information system according to laboratory policies and procedures, within stated turn-around times, and follows appropriate backup procedures during computer downtimes.
Communicates any pertinent information or problems with laboratory staff and supervisors in a respectful and proactive manner.
Performs other duties as assigned.

Required Qualifications

Bachelor’s degree in clinical laboratory science or related field from an accredited college or university.
At least one year experience of hands-on laboratory work handling biological specimens and cells, although two years prior lab experience is preferred.
Knowledge and training in sterile or aseptic technique.
Experience and ability to perform procedures in laminar flow hood and/or biological safety hood.

Knowledge and ability to use automated and conventional laboratory equipment.

Ability to work with clinical research coordinators, research nurses, and surgeons to ensure proper receiving of surgically resected tumor specimens in a timely manner.
Ability to create and/or maintain a tissue receiving, processing, and biobanking log.
Knowledge or training in tumor tissue dissection, T lymphocytes isolation from resected tumor tissue, tissue culture, and tissue preparation for cryopreservation and/or shipping is required.
Knowledge or training in DNA isolation and single cell RNA sequencing is preferred.

Ability to interact in a professional manner with individuals at all levels.

Required Qualifications

Prior experience in a practice setting preferred including in-depth knowledge of appropriate insurance protocols.

Preferred Qualifications

Experience working in a community health setting is highly preferred.
A completed Associate’s or Bachelor’s degree is preferred.
General working knowledge of computer programs including the Microsoft Office Suite & a knowledge of EPIC is preferred.
Ability to handle stress in a fast-paced environment is preferred.

Position Details

Job Type/FTE: Full-Time (1.00 FTE)
Shift: Rotate, Monday-Friday, 8-hour shifts starting as early as 6:30am and ending as late as 10pm with rotating Saturday and/or Sunday shift every 2-3 months
Work Location: Onsite
Unit/Department: Orland Park Clinic
CBA Code: Non-Union