About The Role

Responsibilities

Support engineers and asset management stakeholders by analyzing asset, maintenance, operational, inspection, and performance data to identify trends, insights, and opportunities for improvement.
Develop business requirements and recommend practical improvements to reports, analytics, processes, procedures, and documentation.
Develop and maintain recurring reports, dashboards, presentations, portfolio planning materials, and business summaries that support reliability, planning, and investment decisions.
Prepare clear presentations, executive summaries, data visualizations, and decision-support materials for leadership, engineering, asset management, Asset Information & Tools, FE Utilities, and other internal partners.
Analyze asset population, application, condition, performance, and risk data across the FirstEnergy fleet in coordination with engineering, asset management, Asset Information & Tools, and other stakeholders.
Support data collection, reporting processes, performance indicators, and asset information programs.
Develop training materials, job aids, process documentation, and communication materials for new and existing asset management programs.
Provide business analysis, reporting, analytics, and presentation support for special projects and cross-functional initiatives.
Organize and manage multiple workstreams, deadlines, priorities, and stakeholder requests while supporting periodic local travel, occasional overnight stays, storm duty support, and special projects as assigned.
Support a safe work environment and demonstrate FirstEnergy Values and Behaviors.

Qualifications

Two- or four-year degree in Management, Business Administration, Analytics, Engineering Technology, or a related discipline is preferred. Minimum of 4 years of related work experience required.
Experience supporting business, engineering, operations, or asset management teams through reporting, analytics, presentations, documentation, and process improvement.
Ability to analyze complex data and develop clear recommendations related to performance, reliability, risk, planning, work management, or operational improvement.
Ability to translate stakeholder needs into business requirements, reporting solutions, process improvements, procedures, standards, and documentation.
Strong analytical, communication, presentation, organizational, work management, and collaboration skills, with sound judgment and attention to detail.
Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.

Preferred

Understanding of utility operations, asset management, transmission, distribution, substations, or related operational technology.
Experience developing executive presentations, leadership updates, recurring reports, dashboards, data visualizations, and business summaries.
Ability to interpret business processes, operational data, equipment records, work history, and asset information to support decision-making.
Experience with reporting, analytics, data quality, process documentation, stakeholder coordination, work planning, or portfolio planning support.
Experience using asset management, maintenance, reporting, or data tools such as Cascade, Power BI, SAP, Maximo, SQL, Excel, SharePoint, PowerPoint, or similar tools.

All employees must have a FirstEnergy computer account to apply for jobs. If you are unsure whether you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1, for assistance.