About The Role

Receptionist - St. Vincent's Cork
12 Month Fixed Term Contract - with likelyhood of extension
35 Hours per week
€28,382.42 per annum

Scope of Responsibility

This role offers a fantastic opportunity to join our exisiting reception team in Cork, and provide support to our services. Depaul is a values-led organisation working with a number of homeless services throughout the Republic and Northern Ireland. This role will report to the Local Management Team and will be responsible for providing administrative support to all the staff at the service. The ideal candidate for this post will be a good communicator, show an ability to be flexible, use their initiative and apply sound decision-making skills. A willingness to work as part of a wider team is essential. This is an exciting opportunity to join a diverse team of talented individuals.

Key Areas of Responsibility

RECEPTION DUTIES

Relay messages for service users and staff
Manage the intercom/fob system
Ensure all staff, service users and visitors are made to feel welcome
Ensure all visitors & staff sign the appropriate Sign In/Sign Out book on arrival and when departing
Take delivery of post and distribute post to Service Users and staff, ensuring all outgoing post is posted each day etc.
Deal with all enquiries at the desk in a cordial and professional manner.
Take in service Charge from Service Users, as required, and link with staff, when service users arrive without due payments (as per the local Service Charge Management Procedure)
Keep the reception area in order.
Maintain the Notice boards in the reception area, ensuring notices are up-to-date and accurate.
Any other duties relating to managing the reception

ADMINISTRATIVE DUTIES

Carry out a range of routine clerical activities such as sending out routine replies, photocopying, typing letters, reports and minutes of meetings and other such duties, when requested by the management
Provide full administration support to management team
Support the managers in ensuring all shifts in the rota are covered
Oversee the Stationery and Cleaning Products orders and support the management in Invoice Management.
Manage service charge records and highlight to management discrepancies and when service users are falling into arrears.
Ensure that all administrative duties are carried out in accordance with the required timelines.

Person Requirements

1 years’ experience using Google Drive and email, Microsoft Suite; Excel, Word, Power Point (essential).
1 years’ experience using Google Drive and email (desirable).
Experience setting up and maintaining both manual and computerised filing systems.
Proven analytical skills and attention to detail.
An understanding of the current issues facing homeless people.

While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.

All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles: