About The Role

Consumer GI Operations is a team that supports the General Insurance (GI) operations at Income. We played a key role in GI Consumer Business by supporting our stakeholders in Underwriting, Policy Servicing and Claims processing. As an Executive/Senior Executive in Consumer GI Operations, General Insurance Claims, your key responsibilities include the following:-

Assess and negotiate settlement of General Insurance claims within the approved delegated authority limit
Ensure prompt, fair and reasonable claims settlement of claims
Liaise with various external service providers such as surveyors, loss adjuster or assistance company where necessary
To be vigilant and escalate suspicious case for further investigation
To assist supervisor in preparing and analysing exception reports and daily productivity reports

Qualifications

Degree/Diploma holder in any field
Candidates with insurance certifications BCP, PGI, ComGI preferred
Have 1 to 2 years of working experience in the motor industry in a similar capacity preferred
Have good analytical, communication and negotiation skills
Service oriented with excellent communication, interpersonal and presentation skills