Group L&D Specialist

Group L&D Specialist

Reporting & Location

• Reports to: Group Talent Manager
• Location: Kuala Lumpur (Malaysia)

Summary

The Learning & Development Specialist designs, develops and delivers engaging learning experiences that build capability across Azelis. Combining instructional design and creative content development with hands-on learning platform management, the role translates business needs and complex subject matter into accessible, learner-centred solutions across digital, virtual and classroom formats. The specialist also manages learning records and reporting, facilitates training, partners with stakeholders and external vendors, and uses learner feedback and data to continuously improve the effectiveness of learning across the organisation.

Key accountabilities

Learning content design & development

• Perform the research and needs analysis required to develop content, mapping course content and learning activities to the appropriate learning objectives.
• Build storyboards and structure engaging learning journeys, translating source material into curated, learner-centred content.
• Use a content-development framework to create engaging, effective learning content across formats - courses, presentations, videos, one-pagers, hands-on activities, and assignments.
• Design learning experiences that support a variety of modalities - self-paced online training, virtual classroom training, in-person classroom training, or a blend of these.
• Cultural awareness - design and adapt learning content so it lands effectively with a culturally diverse, global audience, not just a single-market one.
• Translate complex or legal subject matter into engaging, accessible formats (e.g. MOOC-style courses), making dense content approachable without diluting accuracy.
• Digital fluency - use e-learning authoring tools (e.g. Vyond, Articulate, Easygenerator) and AI-enabled tools to produce interactive, high-quality learning content efficiently.
• Apply instructional design principles to ensure content is engaging, accessible, and aligned with business needs.
• Evaluate learner feedback and prioritise updates to improve the experience for future learners.

Learning platform & systems management

• Manage and maintain Workday Learning as the primary learning management system, ensuring content, assignments, and completions are tracked accurately.
• Maintain training records for all training activity across the organisation.
• Own day-to-day configuration and troubleshooting of the LMS to support a smooth learner experience.

Training delivery & facilitation

• Deliver live training sessions and webinars, adapting facilitation style to different audiences and formats.
• Facilitate classroom-based training where appropriate.
• Coordinate scheduling and logistics for training delivery across regions and time zones.

Vendor & stakeholder management

• Work with external learning vendors where applicable, managing content quality, delivery, and commercial terms.
• Partner with business stakeholders to identify learning needs and translate them into effective learning solutions.
• Provide feedback and recommendations to key stakeholders on learning content, engagement, and outcomes.

Project & programme management

• Manage multiple projects simultaneously in a fast-paced, ambiguous environment, delivering high-quality work on time.

Reporting & continuous improvement

• Maintain and share training reports and dashboards, using strong Excel skills to track completion, engagement, and effectiveness across all learning activity.
• Stay current on Learning & Development trends, tools, and best practices, bringing new ideas into the organisation's learning approach.

Skills

Leadership & core skills

• Communication - Excellent verbal and written communicator; able to facilitate small and large group sessions and deliver feedback to senior stakeholders.
• Cultural awareness - Designs and facilitates learning that lands effectively across a culturally diverse, global audience, given this is a global role.
• Self-direction - Works autonomously, managing own workload and priorities without close supervision.
• Creativity - Generates engaging, original approaches to learning content and delivery, rather than defaulting to standard formats.
• Collaboration & credibility - Highly collaborative mindset; works effectively with employees across a wide range of disciplines and builds credibility throughout the organisation, with both technical and non-technical stakeholders.

Technical skills

• AI proficiency - Highly proficient with AI tools, using them to accelerate and improve content creation, research, and design work.
• LMS management - Hands-on experience managing a Learning Management System (e.g. Workday Learning), including content upload, tracking, and reporting.
• E-learning authoring tools - Proficiency with tools such as Vyond, Articulate, and Easygenerator (or similar) to build interactive learning content.
• Storyboarding & instructional design - Able to translate source material into structured, engaging storyboards and learning journeys, using recognised learning theories and instructional-design models.
• Complex subject translation - Able to translate complex, technical, or legal subject matter into engaging, accessible formats such as MOOCs, without diluting accuracy.
• Writing & editing - Able to write, edit, and proofread effective copy, instructional text, presentations, and audio/video scripts.
• Data & reporting - Strong Excel skills; able to build and maintain training dashboards and reports.
• Virtual facilitation - Comfortable delivering live training and webinars using virtual delivery platforms.

Key requirements

• Education - Bachelor's or Master's degree in Instructional Design, Education, or a similar field, with excellent knowledge of learning theories and instructional-design models.
• Experience - 3-5 years of experience developing, implementing, and improving online and in-person learning experiences.
• Instructional design expertise - Experienced in implementing adult-learning best practices and leading end-to-end instructional design projects.
• Content craft - Able to write, edit, and proofread effective copy, instructional text, presentations, and audio and video scripts.
• Project management - Organised with strong project management skills; experienced managing complex, multi-project workloads in a fast-paced, ambiguous environment.
• Relationship building - Experienced developing relationships with both technical and non-technical people, and building credibility across a wide range of disciplines.
• Passion & mindset - Genuine passion for Learning & Development, with a strong interest in emerging trends, tools, and approaches; a creative, self-directed mindset.
• Language skills - Ability to communicate effectively in English, both verbally and in writing, with colleagues, customers, principals, and other stakeholders.