About The Role

JOB TITLE : Delivery Specialist (AKA: The Delivery Hero)

DEPARTMENT : Operations / The "Heavy Lifting" Crew

REPORTS TO : The Command Center (Store Manager)

THE MISSION

You are the final, most important piece of the puzzle! When a customer picks out the perfect setup, you are the one who brings that dream through their front door. You’re not just driving a truck; you’re an installation expert, a product guru, and a local ambassador. From precision-maneuvering a French-door fridge to teaching a family how to use their brand-new smart TV, you provide the "Wow!" factor that makes us legendary.

HOW YOU’LL MAKE AN IMPACT

The Ultimate In-Home Experience

? Master Installer: You’ll deliver, set up, and install the goods like a pro. Safety and
efficiency are your middle names.
? The "How-To" Guru: You don’t just drop and run. You show the customer how their
new gear works so they’re ready to roll immediately.
? Google Review Magnet: Your service is so good that customers can't wait to jump
online and give you a 5-star shoutout!

Inventory & Showroom Strategist

? "Rent Ready" Guardian: When you aren't on the road, you’re making sure the
inventory is sparkling, functional, and ready for its new home.
? The Fix-It Factor: You’ve got a knack for minor repairs and keeping our gear in top-tier shape.
? Backroom Boss: You help keep the warehouse and showroom organized and looking
sharp.

Pilot of the Fleet

? Safety First: You’ll navigate the streets safely and treat our delivery vehicles like they're
your own.
? Secure the Load: Using straps, pads, and dollies, you ensure every piece of furniture
arrives in showroom condition.
? Tech-Driven: Use tools like Samsara to stay connected and keep your routes on point.
DO YOU HAVE THE RIGHT STUFF?
? Driver’s Seat Ready: You have a valid license and a clean driving record.
? The Muscle: You’re built for the hustle! You can lift, carry, and maneuver heavy
appliances and furniture with ease.
? People First: You’re polite, professional, and can handle any situation with a smile.
? Reliable as Rain: When the team needs you, you’re there. You take pride in being
someone the store can count on.

THE PERKS

? The Open Road: No being stuck behind a desk all day. You’re out in the community
meeting new people!
? Physical Fitness: Get paid to stay active and skip the gym membership.
? Real Ownership: You own the customer experience from the truck to the living room.
Feel free to visit www.r2o.com/career for more information about our amazing company :)