About The Role

Perform validation and review of corporate action information, ensuring accurate processing and timely completion of all required activities.
Liaise with external transfer agents (TA)/Fund Manager (FM) and other parties on corporate action matters on behalf of clients.
Liaise with internal teams such as Reconciliation team, Cash team, Client Representative, and any other relevant team related to ensure smooth end-to-end processing and resolution of operational issues.
To provide high-quality service, attend to any ad-hoc queries received from transfer agent, fund manager, clients and internal team, including appropriate investigation, follow-up and escalation when required.
Identify opportunities to improve operational processes, including automation and streamlining of existing activities, to improve efficiency and reduce operational risk.
Identify and challenge non-standard/exception-based processes, ensuring appropriate risk assessment, controls and approvals are in place before implementation.
Ensure all the activities are completed accurately within agreed timelines and to a high-quality standard.
Support other ad-hoc tasks when assigned.

1 - 3 years of industry experience related to financial services operations with understanding of investment or fund operations.
Fresh graduates with a background in finance, accounting or related field are also welcomed to apply.
Strong written and verbal English communication skills are essential.
Excellent attention to detail with strong focus on accuracy, when handling financial and operational data.
Strong organisational and time management skills.
Good analytical and critical-thinking skills, with the ability to investigate and resolve complex day-to-day issues independently.
Good interpersonal and communication skills, with the ability to work effectively with internal teams and external stakeholders.
Knowledge of mutual fund operations or corporate actions is an advantage.
Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia