Lab Support Technician

Benefits information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
• General
• Complies with all OSHA, health and safety requirements.
• Complies with all MACL policies and procedures to include HR & Corporate Compliance/Integrity as a condition of employment.
• Contributes to a positive work environment by functioning as a team member.
• Organizes, plans, and performs multiple tasks to accomplish corporate objectives.
• Cooperates in the completion of additional duties as assigned.
• Utilizes and maintains equipment and supplies to maximize efficiency and cost control.
• Shows a responsibility to the job and co-workers by exhibiting good attendance and punctuality.
• Provides internal and external customer assistance with a positive, service-oriented attitude, including proper telephone etiquette.
• Demonstrates flexibility as required to meet customer and organizational needs.
• Participates actively in continuing education to maintain and improve skills and knowledge.
• Maintains ethical standards such as confidentiality and professionalism.
• Prior to the initiation of job duties and the performance of new duties, each individual must complete training checklists and be evaluated for proper performance of duties (competency).
• Demonstrates competency on all checklist tasks within six months.
• Processing
• Adheres to collection and processing requirements to prevent the loss or compromise of specimens.
• Utilizes all tools (including computer functions) to ensure appropriate specimen requirements and knowledge of interferences.
• Performs accurate and complete labeling.
• Follows proper processing techniques (i.e., pour off, culture set up).
• Prepares and stores specimens appropriately.
• Performs and completes all documentation to facilitate processing, tracking and problem-solving.
• Utilizes computer functions appropriately, including manual backup systems.
• Evaluate specimen integrity for testing ordered.
• Prioritizes workload appropriately.
• Technical
• All Support Technicians perform technical work under the direct supervision of a qualified individual.
• Performs technical duties accurately as assigned.
• Performs general cleaning, daily maintenance, supplies and inventory of technical areas as assigned.
• Performs clerical functions:
• Reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.
• D. Performs and documents non-testing preventative maintenance as trained, assigned and competency documented.
• Reports and documents testing and non-testing QC results as trained, assigned and competency documented.
• Performs additional technical tasks as assigned, i.e. processing send out tests, frozen section room duties, supply/reagent management.
• Demonstrates working knowledge of all computer systems within the department (s).
• Ensures all daily and periodic maintenance and non-testing QC is performed, as assigned.
• Resolves department issues, as assigned, to include specimen processing, maintenance, QC, and patient testing, referring to supervisor when appropriate.
• Assists with training of new associates, as assigned.
• Loads all instrumentation as trained, assigned and competency documented.
• Cross-trains in other technical areas or departments, maintaining competency in all assigned tasks.
• Assists with inventory management, and performs QC of bedside devices for new lot/new shipments.
• Testing
• All Support Technicians perform testing work under the direct supervision of a qualified individual.
• Performs and documents preventative maintenance as trained and assigned and competency documented.
• Performs waived testing & moderate complex testing as trained, assigned and competency documented.
• Performs and documents QC as trained, assigned and competency documented.
• Reports and documents patient and QC results of waived testing and moderately complex kit testing as trained, assigned and competency documented.
• Operates all instrumentation as trained and assigned and competency documented, to include performance of maintenance, QC and patient testing.
• Prepares and stains Hematology slides as trained, assigned and competency documented.
• Prepares and stains gram stain slides as trained, assigned and competency documented.
• Issues blood components for transfusion as trained, assigned and competency documented.
• Performs biannual testing for correlation or linearity studies of bedside devices.
• Performs other duties as assigned, trained and competency documented.

Preferred Work Experience

Prefer one year experience in a hospital or laboratory setting.

Physical and Mental Requirements

Routinely lift 25 pounds, sitting, standing for long periods of time

Education

• High School Diploma or Equivalent (Required)