About The Role

Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method®, Mrs. Meyer’s Clean Day®, Babyganics ® and Ecover ®. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you’re into pioneering the future and doing good while doing business, come join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world.

ABOUT THE ROLE

The Associate Manager, Sales Account Management - Value Channels is responsible for managing and growing LSB’s value channel customer portfolio, including Dollar General/Pop Shelf, Family Dollar, Five Below, and future value channel opportunities. This role serves as the primary sales contact for assigned customers and is accountable for delivering profitable growth through strong customer relationships, disciplined business planning, accurate forecasting, and excellent execution.

This position requires a broad commercial mindset, balancing customer planning, financial analysis, detailed operational execution, and cross-functional partnership across sales, marketing, supply chain, customer service, finance, demand planning, and commercial operations.

The individual will identify and pursue customer and distribution opportunities, build merchant relationships, execute customer initiatives, and influence cross-functional partners to deliver commitments. The role will contribute customer, channel, and competitive insights to LSB’s value channel strategy while supporting the continued growth of the dollar general partnership and other assigned customers.

This position offers significant opportunity to demonstrate leadership through personal accountability, strategic selling, customer partnership development, sound business judgment, and ownership of a visible, high-impact customer portfolio.

KEY RESPONSIBILITIES

Customer Management & Growth

Manage the assigned value channel customer portfolio and execute customer plans aligned with LSB’s broader channel and business strategies, including Dollar General/Pop Shelf, Family Dollar, Five Below, and emerging value retailers.
Deliver profitable growth and strong execution across a portfolio of existing customers and new business opportunities.
Identify, evaluate, and pursue new retail partnerships, distribution opportunities, and customer growth initiatives that align with LSB’s strategic priorities.
Serve as the central sales contact for assigned value channel customers, balancing customer needs with LSB priorities and coordinating actions across cross-functional partners.

Strategic Account Management

Be accountable for assigned customer performance, including top-line sales, net sales, profitability, distribution, merchandising, promotional effectiveness, trade investment, forecast accuracy, and customer business planning.
Establish and nurture trusted relationships across multiple levels of customer organizations, including merchants, category managers, operations, and replenishment.
Lead annual customer planning, growth initiatives, innovation sell-in, assortment recommendations, promotional planning, and joint customer development opportunities.
Represent the voice of Value Channel customers internally while supporting LSB’s strategic objectives and financial goals.

Cross-Functional Partnership

Coordinate complex customer initiatives in partnership with sales, marketing, category leadership, supply chain, customer service, finance, demand planning, and commercial operations.
Build alignment across internal teams, clarify required actions, track deliverables, and escalate risks to support new item launches, resolve operational challenges, improve service levels, and deliver customer commitments.
Influence decision-making without direct authority by clearly communicating customer priorities, business needs, timing, and risks.
Partner cross-functionally to solve customer issues, capture opportunities, and remove barriers to execution and growth.

New Business Development

Monitor marketplace trends, customer needs, and competitive activity to identify emerging retail and distribution opportunities capable of driving incremental growth.
Lead the sales workstream for onboarding prospective value channel customers, coordinating activities from initial opportunity identification through commercialization.
Coordinate new business opportunities through the commercialization process, maintaining visibility, tracking actions, and escalating risks as needed.
Establish new merchant relationships, conduct inaugural line reviews, coordinate new item setup, facilitate supply chain connectivity, and support launch execution.

Financial & Commercial Management

Develop and maintain accurate weekly, monthly, and annual volume forecasts for assigned customers; analyze performance, identify risks and opportunities, and communicate business updates and recommendations to leadership.
Manage trade investment and promotional spending for assigned customers to maximize return while achieving customer and company objectives.
Analyze customer and business performance, draw actionable insights, identify growth opportunities, and recommend actions that improve customer outcomes and LSB profitability.

REQUIRED EXPERIENCE YOU’LL BRING

Bachelor's degree and 5+ years’ sales experience to a major retailer or within customer marketing/planning for an established consumer brand/cpg
Must be authorized to work in the United States without sponsorship.

PREFERRED EXPERIENCES AND SKILLS

Experience managing retail customer accounts, preferably within the value channel or a similarly complex retail environment.
Experience working with or managing dollar general, pop shelf, family dollar, or similar value retailers, including merchandising or account management responsibilities.
Demonstrated success managing a complex customer portfolio with accountability for sales growth, financial performance, forecasting, trade investment, and customer planning.
Proven ability to coordinate cross-functional initiatives and influence stakeholders across sales, marketing, finance, supply chain, customer service, category leadership, and commercial operations.
Experience identifying, developing, and commercializing new retail customers or distribution opportunities from concept through execution.
Strong negotiation, selling, and relationship management skills with the ability to influence multiple levels of customer organizations.
Experience executing innovation sell-in, new item commercialization, assortment expansion, and customer growth initiatives.
Strong analytical capabilities with experience managing weekly, monthly, and annual forecasts, identifying business drivers, and communicating recommendations to leadership.
Growth mindset with a passion for identifying new opportunities, challenging the status quo, and thriving in ambiguous environments.
Excellent project management skills with the ability to manage multiple priorities, coordinate cross-functional work, and drive timely execution.
Stamina, character, sense of humor, proactive approach, and work ethic appropriate for a dynamic, team-oriented, growth company.
Outstanding communication, collaboration, and presentation skills with the ability to build credibility internally and externally.
Self-starter with high accountability, resilience, sound judgment, and the ability to work independently in a fast-paced, remote sales environment.
Curious and analytical mindset with the ability to translate data into compelling customer strategies and business recommendations.

JOB REQUIREMENTS

Position is full-time, regular business hours, Monday-Friday
This is a home office-based role, the candidate located with easy access to major airport
Travel up to 10%
Relocation is not available for this opportunity

Inclusion & Diversity

We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work.

Sure, there’s always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome.

Better Together

At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com . All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.