About The Role

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

As part of our Retail team, you’ll be joining our store in Bluewater, Kent as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

Delivering a premium and tailored customer service experience

Providing in depth knowledge of the brand and our products

Communicating appropriately and effectively with customers, team members and management

Maintaining visual standards

Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

A passion for premium or luxury product

Previous experience in a customer-facing environment

Be able to see things through the customer’s eyes

Excellent customer service skills

Flexibility and ability to adapt to changing priorities

Ability to work in a fast-paced retail environment

Have excellent communication and interpersonal skills

Have excellent organisational and decision-making skills

Be a team player

Good written and verbal communication skills

What we’ll do for you

Seasonal business wear allowance.
Generous employee discount up to 75% off.
Rewarding bonus and commission structures.
Workplace pension contributions.
Health & wellbeing services.
Medicash health support plan.
Fitness discounts & cycle to work programme.
Enhanced parental pay & family friendly policies.
25 days annual leave.
Employee referral scheme.
Career development opportunities.

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.