About The Role

With millions of wallets created and a global audience, Bitcoin.com is one of the world's leading crypto content and onboarding platforms. This role is a hands-on KYC Analyst position within the Compliance team, acting as the first line of review for customer onboarding and ongoing due diligence. You will also flag higher-risk cases for escalation and help maintain a clean, well-documented CDD/EDD process as Bitcoin.com scales across jurisdictions.

Key Responsibilities

Conduct KYC/CDD reviews on new and existing customers, including identity verification, document checks, and customer risk-rating in line with the risk framework
Assist in KYB and UBO verification for corporate/partner onboarding if required
Disposition PEP, sanctions and adverse-media screening alerts; document rationale for true/false-positive decisions and escalate confirmed or ambiguous hits to the AML Manager
Conduct first-line transaction monitoring alert reviews and basic source-of-funds checks; flag activity that may warrant EDD or a SAR/STR recommendation.
Monitor transaction alerts and support investigations into unusual activity
Maintain accurate, audit-ready case files and escalate potential SAR/STR triggers to the Compliance Associate or CO
Support periodic reviews, remediation exercises, and licensing-related data requests (MiCA/EMI)
Help maintain and improve internal KYC procedures, checklists, and training materials
Handle KYC-related customer queries and RFIs (requests for information) professionally and within SLA

What We Are Looking For

Required

1–3 years in KYC/AML, screening operations, or fraud/financial-crime. Experience within fintech, crypto, payments, or iGaming background welcome
Working knowledge of KYC/CDD/EDD processes: PEP/sanctions/adverse-media screening, and customer risk factors
Ability to write clear, concise alert dispositions and escalation notes in English
Comfortable using IDV/screening platforms and case-management tools
Careful, consistent, detail-oriented
Comfortable following procedures in a fast-changing, scale-up environment
Ability to exercise sound judgment and escalate appropriately in ambiguous situations
GDPR awareness
Strong professional English, written and verbal

Nice to Have

Hands-on experience with IDV/screening platforms (Sumsub, Onfido, World-Check, ComplyAdvantage, OpenSanctions)
Exposure to blockchain analytics tools (Chainalysis, Elliptic, TRM)
Awareness of the AML framework (AMLD/AMLR), MiCA, Travel Rule
Experience with UBO identification / corporate KYB
ACAMS Associate, ICA Certificate in AML, or willingness to pursue certification
General crypto and blockchain domain knowledge