About The Role

Wild Rose Co-operative Association Ltd. is looking for an innovative retail professional with strong leadership skills to oversee operations at our Home Centre location in Sedgewick, AB.

Who We Are

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.wildroseco-op.crs.

What you'll do

Responsible for the day-to-day execution of tasks and may be involved in the planning for the direction of their store.
Achieve budgeted goals related to sales, margin, expenses, and inventory and execute sales strategies that support the Local Co-op's vision.
Achieve established objectives in terms of brand, service levels, quality, and timeliness of delivery and identify areas for improvement.
Recruit, train, develop, coach and motivate the department team while fostering a positive work environment that enables the engagement of all team members in the pursuit of desired results.
Prepares, administers and achieves budgeted store goals related to pricing, sales, margin, expenses and inventory.
Ensures the efficient operation of the store to achieve all financial targets and deliver on budgeted KPI's.
Analyze period-end statements, identify if corrective action is required, and provide recommendations to the Operations Manager.
May plan, monitor, and manage internal projects from initiation to completion.
Assist Operations Manager in communicating operational requirements, operational changes, and translate the vision into store initiatives.
Provide recommendations and supports internal pricing, promotion and product policies in response to local market needs and competition.
Promote and ensures adherence to brand and merchandising standards, marketing efforts, and image standards.
Ensures all applicable company policies and procedures are communicated and adhered to and ensure safety and regulatory requirements and procedures are implemented and maintained.
Provide Leadership to the store, including goal setting, scheduling and assigning work, performance management, training and development of team members.
Applies operational knowledge in key performance areas to oversee the allocation of team assignments to achieve store objectives.
Ensures prompt, efficient, and friendly customer service levels to ensure customer satisfaction and identifies areas for improvement. Ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner. Take corrective action with team members is the established standards are not being met.

Why it matters

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are

5+ years of relevant retail experience
5+ years of relevant customer service experience
3+ years of leadership experience
A certificate or diploma in Business would be an asset (High School diploma is required)
Knowledge of Hardware, Farm supply and Feed goods would be an asset
Forklift experience and certification would be an asset

This role will require the use of various computer software, AI predictive software, phone applications, as well as manual heavy lifting of products (up to 50 lbs).

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Wild Rose Co-operative Association Ltd. wishes to thank all applicants for their interest, but only candidates selected for an interview will be contacted.