Receptionist

About Citco

Ceet our clients’ needs.

itco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to m

For more information about Citco, please visit www.citco.com

About the Team & Business Line

We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.

Your Role

• You will be responsible for the front reception desk. Main duties include receiving staff and guests, answering phone calls, catering and general administration.
• You will meet and greet guests in a friendly and professional manner as they arrive into the reception area.
• You will answer the main phone line on Avaya system, redirecting calls and handling general inquiries with tact and diligence.
• You will redirect deliveries to the appropriate receiving locations.
• You will administer and distribute security cards.
• You will prepare and receive visitors including employees from other Citco office, new hires, interviewees, clients, and vendors.
• You will book and manage meeting rooms.
• You will complete various reports and lists as required.
• You will order and confirm all catering requirements for events including monthly breakfast, monthly birthday celebrations, client visitations, etc.
• You will follow all documented policies and procedures such as Reception procedures.
• You will perform other tasks as required.

About You

• You have a minimum of two years reception/office administration experience in a professional environment.
• You have excellent command of the English language (written and oral communication).
• You have excellent Microsoft Excel and other Office Suite and Outlook skills.
• You have strong attention to detail.
• You have the ability to multi-task and take on multiple projects.
• You have strong organizational and interpersonal skills.
• You must be able to complete tasks in a quick, accurate and precise manner.
• You have a customer service oriented attitude.
• You have a University degree (an asset).

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.