About The Role

The Nurse Coordinator for the Heart Failure Disease Management portion of the Advanced Heart Failure Comprehensive Care Center coordinates care for our patients being evaluated for general heart failure management, as well as those who may be moved into advanced heart failure therapies workups. This role will coordinate between inpatient and outpatient departments, and manage patient panels including recommending diagnostic testing, lab testing, new and investigational heart failure therapies. This role regularly educates patients on heart failure disease, treatment, therapies, medication indications and the importance of adherence, and more. This role will interface between multiple UCSF departments, review incoming referrals, and coordinate outpatient care for patients with heart failure.This position will rotate through the Diuretic Clinic as needed with responsibilities including initiating IV access, blood draws, administration of IV medications, review of laboratory results, and follow-up patient assessment.

of time

Essential Function (Yes/No )

Key Responsibilities

(To be completed by Supervisor)
50%

Yes PATIENT CARE COORDINATION

Onsite (ambulatory and in-hospital prn) and video support for MD clinics: including coordination of care, creating end of clinic patient instructions, patient education, among other patient care duties as needed.

Referral intake and triage

Clinical In-basket management

Close monitoring and assistance in titration of therapies for patients taking guideline directed medical therapy (GDMT)

Ancillary and diagnostic testing ordering and coordination

Interpret, review results of laboratory and other diagnostics and triage results to appropriate provider, including recognition of critical abnormalities requiring urgent intervention.

Education and management of patients with CARDIOMEMS-an internal pulmonary artery sensor used in the treatment and management of heart failure

30%

Yes PATIENT/STAFF EDUCATION

Educate and teach patients, care partners and staff on heart failure, therapies, medications, Cardiomems and other clinical needs
15%

Yes DEPARTMENT ACTIVITIES

Assist new staff with orientation and training when needed
Participates and contributes to departmental meetings including transplant selection committees, M&M conferences, operational and quality meetings, data registries, etc.
Diuretic Clinic rotation including IV initiation, blood draws, IV drug administration, accurate I&O monitoring, lab results review, and assessment of response to therapy.
5%

Yes INSURANCE AUTHORIZATION

Providing patient information to insurance companies for certification of treatment modalities.

100%

Yes (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

REQUIRED QUALIFICATIONS

3 years’ ambulatory or acute care RN experience in Cardiovascular nursing including heart failure disease management.
Strong MS Office computer skills (word, excel, power point), databases
Excellent organizational skills, proficiency in meeting deadlines, ability to work independently and collaboratively with colleagues, prioritize workload and manage numerous concurrent tasks in high stress environments
Demonstrated excellent written and verbal communication skills
The flexibility to orient and work at all UCSF Medical Center locations, (ambulatory and acute care-for patients requiring education and care coordination while hospitalized)