Application Specialist

PRINCIPLE RESPONSIBILITIES

• Provides front-end technical sales support and assists Account Managers / Sales Engineers to provide pre-sale and post-sale technical support.
• Develops technical analysis of products and applications (ours versus competitors).
• Develops training materials which high light competitive technical advantages.
• Delivers training to internal and external sales resources.
• Conducts customer symposiums to share data and promote our products.
• Identifies opportunities for new product development, which support existing application and improve our value proposition or technical advantage.
• Plays an active role in the new product development process, assisting Business Managers in researching new product ideas.
• Monitors competitor technical changes in product- current and new product initiatives.
• Provides resources to assist Business Managers to execute business models.
• Provides support to area Sales Managers to manage relationships of sales channels.
• Provides support to Business Managers to perform competitive benchmarking.
• Provides support to Sales Managers to manage accounts (local, regional and global).
• Assists Regional Sales Director to identify and pursue projects / prospects.
• Assists Business Managers to develop demand forecasts.
• Assists Global Industry Manager with applications / segments.
• Assists in the development of the annual ChemPharma operating plan.
• Assists Marketing Manager to identify exhibitions.
• Assists Regional Sales Director in following-up on open invoices.
• May be required to participate in technical specifications and contract review for major projects.
• May be required to assist Business Manager with strategic geographic sales initiatives.

QUALIFICATIONS/EXPERIENCE

• Educated to degree level (or equivalent qualification) in chemical engineering or mechanical engineering
• Recent graduate.
• Exceptional interpersonal and communication skills.
• Ability to communicate orally and in writing in English including technical and business understanding. Able to communicate in other languages an advantage.
• Rapid learning ability

Interactions

• Sales Team around the globe and Operations Team at sites around the globe.