Operation Manager

• The Operations Manager leads the day-to-day operations of Green Ocean Property
• Management, ensuring teams, systems, and processes are aligned with company goals.
• This role manages leaders, drives accountability, improves performance, and turns strategy
• into execution.
• This is a senior leadership role for someone who can help run the business—not simply
• manage a task list.

Key Responsibilities

Leadership & Strategy

• ● Oversee day-to-day operations across departments.
• ● Translate company goals into clear priorities, plans, and accountability.
• ● Lead, coach, and develop managers and team leaders.
• ● Work directly with company leadership on strategic initiatives and organizational
• improvements.

Operations & Performance

• ● Establish and monitor operational KPIs and performance standards.
• ● Identify operational problems, determine root causes, and implement lasting
• solutions.
• ● Build and improve SOPs, workflows, systems, and reporting.
• ● Improve efficiency, service quality, employee productivity, and client experience.

Team & Accountability

• ● Hold managers and teams accountable for performance and results.
• ● Coordinate across property management, field operations, finance, maintenance,
• and other teams.
• ● Resolve operational issues with minimal supervision.
• ● Make sound decisions that support company growth and profitability.

Requirements

• ● 5+ years of progressive operations, business management, property management,
• real estate, or related leadership experience.
• ● Proven experience managing teams and preferably managers or team leaders.
• ● Demonstrated success improving business operations and processes.
• ● Strong understanding of KPIs, performance management, and operational reporting.
• ● Strong leadership, judgment, communication, and problem-solving skills.
• ● Ability to hold people accountable and manage difficult situations.
• ● AI-driven mindset is required, with a willingness to use AI to improve workflows,
• decision-making, and productivity.

Preferred

• ● Experience in property management, real estate, construction, facilities, or
• HOA/condominium management.
• ● Hands-on experience with AI tools such as Claude, ChatGPT, or similar platforms.
• ● Experience building SOPs, KPI dashboards, organizational structures, or
• management systems.
• ● Experience with automation, workflow optimization, or AI-assisted processes
• ● Experience with Buildium, AppFolio, Yardi, Asana, or similar platforms.
• ● Experience working directly with executives, owners, or a CEO.

Leadership Profile

We want someone who is

• ● An Operator — knows how to make a business run effectively.
• ● A Leader — develops people and holds teams accountable.
• ● An Owner — takes responsibility for results.
• ● A Strategist — understands the bigger business picture.
• ● A Builder — creates scalable systems and processes.
• ● A Problem Solver — addresses root causes instead of repeatedly fixing symptoms.

Compensation & Benefits

• ● Competitive salary.
• ● Paid Time Off: 10 paid holidays.
• ● Career growth and leadership opportunities