About The Role

Business Overview

About the Network Sales Department

The Network Sales Department provides mobile communication services and related solutions to corporate clients, leveraging Rakuten Mobile—a core business of the Rakuten Group. As a key department driving the company-wide priority of improving ARPU (Average Revenue Per User), we offer integrated solutions including fixed-line services, ISPs, IP telephony, BPO, IoT, cloud, and security solutions to address our clients' business challenges. By providing optimal proposals tailored to client needs, we aim to enhance customer satisfaction and expand our business.

Department Overview

Our IP Network Sales Section provides comprehensive solutions for corporate clients that go beyond mere communication infrastructure. In addition to deploying our corporate fixed-line service, "KOSOKU Access," we are strongly driving the digitalization and efficiency of our clients' businesses through ISPs, IP telephony, and BPO services.

Our ultimate mission is not just to provide connectivity, but to "solve challenges" for each client's business. Backed by the comprehensive strengths of the Rakuten Group, we contribute to enhancing our clients' competitiveness and sustainable growth by proposing optimal solutions for all their IT infrastructure needs.

Background of Recruitment

The Rakuten Group’s corporate solutions business is growing rapidly to meet the increasingly sophisticated needs of clients resulting from the acceleration of DX (Digital Transformation).

We are strengthening our solution offerings, such as corporate IP telephony and BPO services, aiming to provide comprehensive support for client operational efficiency and cost reduction.

With business expansion and the diversification of our solutions, there is an urgent need to strengthen: our sales capabilities to deeply understand client issues and make optimal proposals; our planning capabilities to capture market changes and create innovative services; and our partnership collaboration capabilities to drive these initiatives.

We are looking for new team members who can contribute to solving our clients' challenges.

Position

Position Details

1.Value Co-creation through Partnerships

Build strong, trusting relationships with partner companies to jointly design and propose optimal solutions that solve end-user challenges. Support the maximization of sales by planning and executing product training sessions and promotional activities, enabling partners to drive their own sales efforts. Develop sales strategies with partners by sharing market trends and identifying winning paths.

2.Direct Sales to End-Users and Needs Gathering

Propose solutions directly to partners or end-users. Experience on-site challenges firsthand to design and implement optimal communication solutions. Accumulate "true customer needs" and "real-time market feedback" gained through direct engagement.

3.Service Planning and Improvement Based on Market Needs

Plan function improvements and new services based on feedback from the field (partners and end-users). Collaborate with technical and development departments to drive product development, refining services to ensure they are the "preferred choice" in the business environment.

Work Environment

Total department size: Approximately 300 employees.

Age range: Primarily 20s to 40s.

While this department has traditionally had many new graduates, we have seen an increase in mid-career hires in recent years. Our team members come from a wide range of industries and backgrounds, and individuals with diverse experiences are thriving here.

Mandatory Qualifications

3+ years of experience in solution-based sales to corporate clients.
Sales experience in the IT or telecommunications industry.
Experience in identifying customer challenges and proposing solutions by combining internal services.
Strong commitment to achieving targets and a proactive approach.
Basic PC skills (Word, Excel, PowerPoint).
TOEIC score of 600 or higher.

Desired Qualifications

Communication Skills: Ability to communicate smoothly with internal and external stakeholders and work cooperatively.
Problem-Solving Orientation: Ability to consistently think and act from situation analysis to proposal formulation and execution regarding customer and business issues.
Willingness to Learn: A proactive attitude toward staying updated on IT/telecommunications technologies and trends, and a desire to acquire new knowledge and skills.
Flexibility to Change: Given the nature of the Rakuten Group, a high sense of speed is required. We are looking for individuals who can remain motivated and flexible amidst rapid changes.

Other Information

Additional information on Location

Tokyo (Futako Tamagawa Rise Office)

Additional information on Transfer

Yes (Possibility of domestic business trips and transfers)

Additional information on English Qualification

If you have a TOEIC score of 600+ but cannot provide the certificate, you will be asked to take our company-sponsored TOEIC IP test during the recruitment process.

Furthermore, we require all employees to obtain a TOEIC score of 800 or higher within their first two years of employment.

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