About The Role

The Quality Improvement Specialist coordinates Q/PI activities and reports for clinical and nonclinical data, physician related activities, and external agencies as appropriate.

This job abstracts information and prepares and coordinates others who submit information for Clinical Databases, creates meaningful data and analyses utilizing external and internal databases, including ability to use report writers as appropriate, and displays data in a manner others can understand.

This position manages organizational data including data entry and import, reports and development of the Scorecard, Premier on-line applications, and other databases, represents Quality/PI on committees and improvement teams and ensures compliance with The Joint Commission Performance Improvement chapter.

Licensure, Certification, or Registration Requirements for Hire

CCS, HACP, CQIA, LPN

Licensure, Certification, or Registration Requirements for continued employment

CCS, HACP, CQIA, LPN

Experience REQUIRED

Minimum 2 years of work experience in a healthcare environment with experience in the following areas

Chart abstraction and analysis
Clinical processes and/or other diagnostic and interventional treatment
Performance improvement processes and tools
Facilitating and/or leading interdisciplinary groups
Collecting, organizing and analyzing data
Developing and making presentations
Previous experience using a personal computer and software application to include the Internet, e-mail, Microsoft Office (Word, Excel, etc.) and graphics

Experience PREFERRED

5+ years in coding, data interaction, quality, process improvement

Education/training REQUIRED

Minimum of a high school diploma with applicable certification(s).

Education/training PREFERRED

Associates Degree

Independent action(s) required

Think independently, organize, plan and make decisions.
Communicate effectively which includes verbal, nonverbal, as well as listening skills.
Consistently function as a role model and maintain positive interactions with all customers, colleagues, supervisors, and team members.
Actively engage in professional activities.
Interpret standards and regulations related to their area of focus.
Demonstrate aptitude for compliance with VCUHS policies, procedures, and customer service philosophy.
Analysis and critical thinking with data.
Guidance to staff regarding data, analysis, and interpretation.
Collaborate with others to achieve goals.

Supervisory responsibilities (if applicable)

N/A

Additional position requirements

Age Specific groups served

Physical Requirements (includes use of assistance devices as appropriate)

Physical Lifting 20-50 lbs.
Activities: Prolonged standing, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change