About The Role

Ensure that the bank’s internal control processes are adequate and bank’s policies and procedures are complied with via ongoing surveillance and review function.
Initiate, lead and deliver business and control process improvements, taking accountability for outcomes and timely implementation.
Represent Sales Surveillance team in cross-functional projects, proactively shape requirements, provide constructive inputs and drive control deliverables to completion.
Perform surveillance reviews on the wealth management advisory business.
Review, update and implement related policies, procedures and control measures to ensure compliance with regulatory requirements.
Independently assess and identify any internal control weakness, determine root causes and drive necessary rectification or changes with clear ownership and timelines.
Work with Front Office and Management on control related matters and promptly escalate issues to Management, where risks warrant management attention.
Liaise with various internal departments including Legal and Compliance, Internal Audit, IT, Operations, Sales Support, Training and Operational Risk team.
Prepare insightful management reporting that highlights key risks, root causes, trends and decisions required.
Conduct sales process training to the sales staff.

Degree holder with at least 10 years of relevant working experience in the private wealth environment. Necessary to have field experience of risk & controls management, internal audit or compliance.
Sound knowledge of Singapore regulatory requirements (MAS regulations, Banking Act, SFA, FAA, etc.) and Hong Kong regulatory requirements, and familiarity with DIFC regulations.
Demonstrated drive and initiative, with a track record of independently identifying issues and taking them through to sustainable resolution.
Strong sense of ownership and accountability; follows through on commitments and remains responsible for outcomes, even where delivery depends on multiple stakeholders.
Comfortable working with ambiguity, challenging established processes and proposing practical solutions.
Able to prioritise effectively, make sound judgements and maintain momentum in a fast-paced environment.
Strong stakeholder management and influencing skills, including the ability to drive action without direct authority.
Able to work independently and as part of a team.
Meticulous with good analytical skills.
Experience in running GenAI project will be an added advantage
Excellent MS Word, Excel and PowerPoint skills. Programming knowledge of MS Excel VBA macros and prior experience with Tableau will be an added advantage.