About The Role

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale , hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

About The McCormick Scottsdale

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts , a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values

Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial Spirit – Taking ownership and acting with agility
Innovation – Continuously improving how we operate and serve
Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

You will lead day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Leadership & Ownership

Drive performance through strategic planning and execution
Lead with an entrepreneurial mindset, taking ownership of outcomes
Build and sustain a high-performing, engaged team culture

Operations & Execution

Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest

Team Collaboration

Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability

People Leadership

Coach, develop, and inspire employees
Provide feedback, direction, and recognition
Foster engagement and continuous growth

Compliance & Standards

Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence

Leadership Requirements

Proven leadership experience in hospitality or related industry
Ability to drive performance, accountability, and team engagement
Strong decision-making and problem-solving capabilities
Experience managing operations, budgets, or departmental goals
Demonstrated ability to lead through change and innovation

Technical / Role-Specific Requirements

· Generate new business across group, corporate transient, catering, and event segments
· Manage and grow existing accounts
· Conduct client outreach, site tours, sales calls, and appointments
· Prepare proposals, negotiate contracts, and close business
· Coordinate event details and support successful execution
· Partner with operations teams to deliver an exceptional client experience
· Identify upsell opportunities and help maximize hotel revenue
· 2+ years of experience in hotel sales, catering, events, or conference services
· Strong relationship-building and communication skills
· Organized, proactive, and commercially minded
· Comfortable managing multiple priorities in a fast-paced environment
· Hospitality experience required
· Delphi or similar sales system experience preferred

Education

High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Medical, Dental & Vision Insurance
Company-paid Life and AD&D Insurance
Short-Term and Long-Term Disability Coverage
401(k) Retirement Plan with Company Match (where applicable)
Paid Time Off & Paid Holidays
Hotel Room Discounts across our global portfolio
Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.