About The Role

Join the Team at M Social Sunnyvale

At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values

Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial – Taking ownership and acting with agility
Innovation & Progressive – Continuously improving how we operate and serve
Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

As our Engineer I – Specialized , you will be responsible for maintaining, troubleshooting, and repairing the hotel's building systems with a focus on HVAC, electrical, and plumbing . You will help ensure guest rooms, public areas, back-of-house spaces, and essential building systems remain safe, comfortable, and fully operational.

This role is ideal for a hands-on engineering professional with strong technical skills, attention to detail, and a commitment to maintaining a high-quality hotel environment.

Your Impact – Property & Guest Experience

You will play a critical role in maintaining the comfort, safety, and functionality of M Social Sunnyvale. Your technical expertise and responsiveness will help prevent disruptions, resolve maintenance issues quickly, and provide a seamless experience for both guests and employees.

What You'll Be Doing

HVAC Systems

Inspect, troubleshoot, maintain, and repair HVAC equipment and systems
Monitor heating, ventilation, and air-conditioning systems throughout the property
Respond promptly to guest room and public area temperature concerns
Perform routine preventive maintenance on HVAC equipment
Identify potential equipment issues and recommend corrective action
Assist with maintaining filters, belts, coils, motors, pumps, and related components
Monitor building automation and temperature control systems as applicable

Electrical Systems

Troubleshoot and perform basic repairs to electrical systems and equipment
Inspect lighting fixtures, switches, outlets, breakers, and related components
Replace lamps, fixtures, switches, and other electrical components as permitted
Respond to electrical maintenance requests throughout the hotel
Assist with preventive maintenance of electrical equipment
Follow proper electrical safety procedures and applicable regulations
Escalate complex electrical issues to qualified personnel or management

Plumbing Systems

Inspect, troubleshoot, and repair plumbing fixtures and systems
Respond to leaks, clogged drains, running toilets, and other plumbing concerns
Repair or replace faucets, valves, fixtures, and related components as appropriate
Monitor water systems and identify potential leaks or equipment issues
Assist with preventive maintenance of plumbing systems
Respond quickly to water-related emergencies to minimize property damage

General Engineering & Maintenance

Complete daily work orders and maintenance requests accurately and efficiently
Conduct inspections of guest rooms, public areas, and back-of-house spaces
Perform preventive maintenance according to established schedules
Maintain engineering tools, equipment, and work areas
Assist with general building maintenance as needed
Maintain accurate records of repairs, inspections, and maintenance activities
Respond to emergency maintenance situations as required

Guest Experience

Respond promptly and professionally to guest maintenance requests
Communicate with guests in a courteous and respectful manner when performing repairs
Minimize disruption to guests while completing maintenance work
Follow up on guest-related maintenance concerns to ensure they are resolved
Maintain a professional appearance and positive attitude while working throughout the property

Team Collaboration

Work closely with Engineering Supervisors, Managers, and other Engineering team members
Communicate maintenance concerns with Front Office, Housekeeping, Food & Beverage, and other departments
Assist other Engineering team members with complex maintenance projects
Communicate equipment failures, safety concerns, and operational issues promptly
Support the team during emergencies and high-priority maintenance situations

Safety & Compliance

Follow all hotel safety policies and procedures
Follow applicable OSHA, fire, life-safety, and building requirements
Use appropriate personal protective equipment (PPE)
Follow safe procedures when working with electrical, HVAC, plumbing, and mechanical systems
Maintain clean and safe work areas
Report hazardous conditions, accidents, and equipment failures immediately
Follow proper procedures when handling tools, chemicals, and equipment
Passion for hospitality and maintaining an exceptional guest experience
Strong mechanical and troubleshooting abilities
Strong knowledge of HVAC, electrical, and/or plumbing systems
Ability to diagnose and resolve maintenance issues
Strong attention to detail
Excellent communication and organizational skills
Ability to work independently and as part of a team
Professional and service-oriented attitude
Ability to respond effectively to emergency situations
Flexibility to work evenings, weekends, holidays, and varying shifts

Technical / Role-Specific Requirements

Minimum 1–2 years of relevant engineering, facilities, maintenance, or trade experience preferred
Strong working knowledge in at least one specialized area: HVAC, electrical, or plumbing
General knowledge of the other building systems is preferred
Ability to safely use hand and power tools
Ability to read and follow equipment manuals and technical instructions
Knowledge of preventive maintenance practices
Basic computer skills and ability to use electronic work-order systems
Ability to troubleshoot and perform repairs within the scope of training and qualifications
Relevant trade certification or license is preferred, where applicable

Preferred Qualifications

Previous hotel Engineering or Facilities experience preferred
HVAC certification or EPA certification is a plus
Electrical or plumbing trade experience is beneficial
Experience with building automation systems is a plus
Experience with computerized maintenance management systems (CMMS) preferred
Previous experience working with commercial or hospitality properties
Bilingual abilities are a plus

Physical Requirements

Ability to stand and walk for extended periods throughout the shift
Frequently lift and carry up to 50 pounds
Ability to bend, reach, stoop, kneel, and climb stairs
Ability to work from ladders and elevated areas when required
Ability to work in mechanical rooms, guest rooms, public areas, and outdoor spaces
Ability to safely use hand and power tools
Ability to work in varying temperatures and environmental conditions
Ability to respond quickly to maintenance emergencies

Education

High school diploma or equivalent preferred
Technical school, trade school, or vocational training in HVAC, electrical, plumbing, or a related field preferred
Equivalent combination of education, training, and relevant experience will be considered

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Medical, Dental & Vision Insurance
Company-paid Life and AD&D Insurance
Short-Term and Long-Term Disability Coverage
401(k) Retirement Plan with Company Match (where applicable)
Paid Time Off & Paid Holidays
Hotel Room Discounts across our global portfolio
Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.