Key Account Manager (North/Central Luzon)
inovapharma · Taguig City, Philippines
About The Role
The Company
iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.
The Opportunity
The Key Account Manager’s main responsibility is to grow his/her assigned account or territory and develop strategic customer business plans that foster collaboration, capture key issues and opportunities, aligned with brand strategies and customer KPIs as a means to mutually grow the business. This involves developing Optimum Assortment, G2N and Returns management, In-store visibility and execution, pricing and promotion strategies, based on factual data to drive shopper purchase behavior and market share growth. This role will cover North/Central Luzon & a big wholesaler and will be based in Pangasinan or Pampanga.
Key Responsibilities
Financials/Sales
- Provide Forecast and Ensure Achievement of Sales Target
- Gross to Net Management within company standard
- Manage Returns within industry standard
Channel and Customer Management
- Deliver end to end management of customer needs including service levels and operational process improvements
- Confidently engage with top key stakeholders and provide relevant solutions internally and externally
- Product Inclusions and Distribution Improvement on reach and depth (Must Sell Assortment)
Business Strategy and Planning
- Trade Program Proposal
- Business Building Activities including excellent execution of programs
- Implementation of Marketing initiated activities
Admin
- Report Submissions
- Coverage Plan adherence and productivity
About You
- Graduate of any 4-year college course, preferably business or science related
- At least 5 years of relevant Key Accounts/Distributor Management experience in the FMCG/Consumer Healthcare/OTC Field
- Proficient in Excel, PowerPoint, and reporting tools; experience with dashboards, branch scorecards, or trade execution tracking is an advantage.
- Must possess adequate driving skills, and holder of a valid driver’s license.
- Has the ability to seek creative but compliant solutions to various issues
- Has the ability to do root cause analysis, turn insights into actions and provide solutions as needed
- Has a positive mindset and can-do attitude towards change and challenges
- Must be mobile and willing to travel across (areas) for visits, business reviews, coordination meetings, and execution checks.
- Effective communicator with the ability to provide clear updates, performance summaries, recommendations, and feedback.
- Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.
- Skilled in managing a certain territory and coverage through regular store visits, issue resolution, and disciplined follow-through.
- Capable of monitoring KPIs such as sales achievement, distribution, stock availability, promo compliance, merchandising execution, call coverage, and branch engagement.
- Adhere to company values at all times.
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