Partnership Learning & Capability Development Senior Specialist

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Life Philippines

FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.

For more information, please visit fwd.com.ph .

1 www.insurance.gov.ph > Statistics > Life > 2022 > Based on Paid-Up Capital

2 www.insurance.gov.ph > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent

To enable newly on-boarded FSCs to be field-ready by providing tools, knowledge and mindset in providing FWD solutions to SBC referred clients. 1) Training Delivery:

• Conduct the BEST program as the entry point for all new sales hires.
• Deliver IC Review for Organic Recruits
• Coordinate with different SMEs and admin team for the BEST session
• Can simulate role play scenarios to enhance learning experience

1. Content Support:

• Facilitate workshops for product reviews for FSCs.
• Assist the senior trainers in developing and updating training modules, scripts to reflect recent changes and regulatory direction.
• Review BEST module for improvement.

1. Performance Management:

• Track and monitor the 1st 30 days of the onboarded FSCs in coordination with Area Sales Head upon coding – (TBD)
• Conduct bite-sized sessions for FSCs to enable activation.
• Average rating of 80% training feedback
• IC Exam passing rate –