Finance Assistant, Mandarin Speaking

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

How you will achieve success

• Produce detailed invoices for Platform Services customers, with supporting documentation in line with contracted terms.
• Pull billing and cost data from multiple systems and teams (Outbound, Operations, Warehouse) each week and consolidate it into a sensible, well-organised format.
• Check every billing file and invoice for formula accuracy, internal consistency, and alignment with the contract before it moves forward, including a final sense check for anything that looks unusual.
• Submit billing files and invoices for internal approval, then issue approved invoices directly to customers.
• Liaise with internal and external stakeholders on invoice calculations, queries, and contract terms. Work closely with Platform Services account managers to investigate and resolve customer billing queries. Communicate directly with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.

What experiences will help you in this role

• Highly intelligent, diligent, and detail-obsessed, comfortable being the final check before money moves. Able to work to tight, non-negotiable deadlines.
• Confident working with a variety of internal and external stakeholders.
• Experience working with high volumes of data across multiple sources. Experience creating invoices or other customer-facing financial documents. Understanding of a P&L and how billing feeds into it.
• Highly proficient in MS Excel (formulas, lookups, and large data sets).
• Fluent in English and Mandarin, spoken and written, to a business standard. Able to work UK hours (8:15–17:15)