Compliance Support (EDI Analyst)

Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to vendors, stores and purchasing team.

Primary Responsibilities

• Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.
• Delivering final compliance reports and documenting results to support all current compliance requirements. This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.
• Track and address issues that trigger financial chargebacks.
• Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.
• Support and promote changes and enhancements to existing and new transaction mappings.
• Assist with training personnel in EDI support activities.
• Provide general customer service as necessary.
• Process (import / review / submit) POs as needed.
• Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to bring all to the expected Worldwide Golf Compliance established in the company guidelines.
• Maintaining documentation of compliance activities for vendors and stores.
• Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.
• Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.
• Collaborate with stores to resolve current issues.

Desired Qualifications

• 1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)
• Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.
• Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.
• Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.
• Intermediate skill set in Microsoft Excel is required.
• Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required
• Plus: Experience working with SAP is a plus, but not required
• Plus: Golf knowledge is a plus, but not required

Additional details

• Strong EDI background is required.
• Experience with SPS Commerce is preferred (training can be provided).
• Any experience with SAP is a plus.
• Experience working with XML feeds is preferred.
• SQL knowledge is a plus.
• Strong Excel skills are required.