Operations Manager

We're looking for an Operations Manager who thrives in start-up environments, enjoys building scalable processes, and loves bringing order to fast-moving businesses. You'll work directly with the founder to oversee internal operations, support the team, improve systems, and help the company scale efficiently.

This is a highly visible role with significant ownership and the opportunity to grow alongside the business.

Duties and Responsibilities

• Own and improve internal operations, processes, and SOP documentation across the business
• Manage day-to-day administrative operations, including calendars, project coordination, and leadership follow-up
• Administer internal business systems including Google Workspace, Airtable, Clockify, Slack, and other SaaS tools, including user provisioning and basic troubleshooting
• Coordinate recruiting, onboarding, offboarding, payroll support, time tracking, employee performance follow-up, and employee engagement initiatives
• Monitor operational KPIs, quality assurance processes, and internal reporting to ensure accountability and continuous improvement
• Identify operational bottlenecks and implement scalable solutions that improve efficiency as the business grows
• Partner closely with the founder to execute strategic initiatives and keep priorities moving forward

Requirements

• 5+ years of experience in Business Operations, Operations Management, Executive Operations, or similar roles
• Experience supporting founders, executives, or startup leadership
• Strong organizational, project management, and communication skills
• Experience administering business applications such as Google Workspace, Airtable, Slack, or similar operational tools
• Highly proactive with strong follow-through and a passion for improving processes
• Comfortable working in a fast-paced, evolving startup environment

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

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• Check out What Worked podcast , hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.