Sign In
Skip to content
← Back to job listings

eCommerce Associate

Satellite Office · Pasig, Pasig City, Philippines

E-commerceJunior LevelQuick applyFull-time1 day ago

About The Role

The eCommerce Associate is responsible for supporting all marketplaces. This associate must act with the Lion Brand Values in mind: Teamwork, Consumer & Customer Centric, Embrace & Lead Change, Work Smarter, and Have Fun!

ESSENTIAL JOB FUNCTIONS

AMZ

  • Vendor Central cancellations for UK & US.
  • Weekly check on Seller Central for unshipped orders.
  • Respond to action required emails, including but not limited to availability, pricing, defects, return rate, opportunity, etc.
  • Daily AMZ Marketplace cancellations.
  • Respond to AMZ customer tickets in portal.
  • Open and work through AMZ Casework as needed.
  • Update ASIN listings with titles/imagery/content/etc.

Ebay

  • Weekly check on portal for unshipped orders.
  • Daily Ebay cancellations.
  • Respond to Ebay customer tickets in portal.
  • Update listings as needed.

Etsy

  • Daily entering of tracking numbers in Etsy portal.
  • Respond to Etsy customer tickets in portal.
  • Verify inventory quantities, weekly.

LBY.com/QC.com

  • Manage the LBY Designer Pattern Marketplace listings and create kits.
  • Manage email inbox for Designer Pattern Marketplace.
  • Monthly free pattern creation on lby.com websites.
  • Weekly kit creation on lby.com websites.
  • Update pattern and kit PDFs on LBY US and LBY CA as needed.
  • Daily banner updates.
  • Customer service coverage as needed.
  • Paypal disputes for all native company websites.
  • Run necessary weekly ADA scans and document findings.
  • Coordinate content and implement changes in digital marketing portals.
  • List patterns on the LBY Canadian website.

DSV

  • Help set up new Marketplaces.
  • Daily Walmart cancellations.

EXPERIENCE, SKILLS & EDUCATIONAL REQUIREMENTS

  • 2-3 years of eCommerce related or administrative experience helpful.
  • Knowledge of Excel and different.com portals (i.e., Amazon, eBay, Walmart ).
  • Ability to prioritize and complete tasks efficiently by deadline.
  • Must be detail oriented with strong communication and organizational skills.
  • Team player who is reliable, adaptable and a quick learner.

This listing was posted by a verified recruiter at Satellite Office. Report this listing