About The Role

Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.

Responsibilities

Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.
Address customer inquiries, issues, and requests in a timely and efficient manner.
Maintain accurate records of customer interactions and follow-up actions.
Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
Identify opportunities to enhance the customer experience and suggest improvements.
Stay updated on company products, services, and procedures to provide accurate information.
Adapt to the dynamic environment and contribute positively to the team culture.

Requirements

Fluency in Hungarian and English, both written and spoken.
Previous experience in customer support or related roles is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving and multitasking abilities.
Willingness to relocate to Sofia with a fully paid relocation package.
Proficiency in CRM systems and standard office applications.
Positive attitude, adaptability, and a strong commitment to customer satisfaction.

Benefits

Paid comprehensive training provided
Secure job with opportunities for career growth
Competitive salary
Extra health insurance options
Choose from over 50 benefits and services
Welcoming international work atmosphere
Ongoing support and learning opportunities
Bonuses for referring new employees
Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)