Service Office Manager (Deputy) - Holiday Rentals | Albufeira

Interhome, a Swiss company with more than 60 years of experience in the holiday rental sector and over 30 offices across Spain and Portugal, is looking for a Service Office Manager (Deputy) to lead our office in Albufeira and ensure an exceptional experience for both property owners and guests.

Your mission

As Service Office Manager (Deputy), you will play a key role in the overall management of the office and in leading a team of 3-4 people. You will be responsible for ensuring the smooth and efficient running of all office activities, coordinating and supervising the different operational, administrative and commercial functions carried out by the team.

You will oversee daily operations, support business development initiatives, ensure high service standards for both property owners and guests, and collaborate actively in all areas of the business whenever required.

Your main goal: maximize property profitability and occupancy, ensure top-quality service, maintain efficient office operations, and build strong, long-term relationships with our property owners

What will you do?

Ensure the overall operational and administrative performance of the office.

Supervise and coordinate the team responsible for owner relations, guest services and daily operations.

Support and collaborate with the team in all key functions whenever necessary, ensuring service continuity and operational excellence.

Monitor office workflows, processes and quality standards, identifying opportunities for improvement.

Ensure achievement of revenue, occupancy and service quality targets.

Identify opportunities to grow and expand our property portfolio.

Supervise product and service quality for both property owners and guests.

Coordinate external partners: cleaning services, maintenance, technicians, etc.

Handle incidents, complaints and claims efficiently and professionally.

Lead, motivate and develop the team, fostering a collaborative and customer-oriented culture.

What are we looking for?

Background in Tourism, Business Management, or similar.

Previous experience in holiday rentals, real estate, or the tourism sector.

Strong leadership, planning, and commercial skills.

Fluency in Portuguese and English (additional languages such as Spanish, French, or German are a plus).

Proactive and independent, with a true passion for administration and customer service.

Excellent communication and negotiation skills – you’ll be the key point of contact for our property owners.

Confident using digital tools: Microsoft Office is a must; SAP knowledge is a plus.

Ability to handle multiple tasks under pressure, staying calm and making smart decisions.

Flexibility to work shifts, including weekends.

What do we offer?

25 working days of vacation.

2026 Training Plan to support your professional growth.

Exclusive discounts: up to 50% off holiday rentals and top brands.

The opportunity to work in a dynamic, international environment, collaborating with both local and global teams.

Interested?

Send us your CV at <[email hidden]> or apply directly to be part of the process.

We’d love to meet you and explore this opportunity together!