About The Role

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Sherburne County Court Administration team in Elk River, MN.

This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing court cases. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

WHAT YOU WILL DO

The following are examples of major job duties expected of this position

Perform the full range of court operations work that may involve responsibility for a specific area of court case processing
Perform a variety of advanced clerical functions and multiple case types
Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
Perform courtroom support by working with judges, court reporters, and other justice partners, calling cases, taking notes, and handling documents in the courtroom
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
Schedule and maintain court calendars
Issues receipts for payment of court fees, fines, bail, and restitution; receives, reviews, processes, and/or pays amounts due for witness fees, transcripts, psychological examiners, court appointed attorneys, and interpreters
May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings
Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures

MINIMUM QUALIFICATIONS

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

NICE TO HAVE

Proficient in Microsoft office Suite, with the ability to learn other job-related software
Certificate or degree in a related field
Basic knowledge of court procedures, policies, and records management
Experience with electronic document applications, workflow queues and web-based video and audio platforms

WHAT YOU WILL BRING

Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
Knowledge of basic math
Ability to communicate effectively, both orally and in writing
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch
Ability to effectively support court users who have limited experience with the judicial system
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes
Well organized, detail oriented, and analytical

SUPPLEMENTAL INFORMATION

This AFSCME-represented position is located in the Sherburne County Government Center at 13880 Business Center Dr. NW Elk River, MN 55330
Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
The expected hiring range for external hires for this position is $22.50 to $28.45/hr, based on qualifications, with a full future earning potential of $51,300 - $80,803 annually.
This position is non-exempt under the Fair Labor Standards Act.
Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.