About The Role

Objective

We are looking for an Inside Systems Engineer (ISE) to work closely with the SE and Sales team in a defined territory. The ISE's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Provide assistance to identified customers with post-sales training.

Required Skills

Experience in technical/pre-sales support as a sales or systems engineer
Experience in LAN/WAN/Internet services administration
Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
Experience with encryption and authentication technologies
Excellent telephone manner with good spoken and written English.