Product Operations Intern

About Fam (previously FamPay)

Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this role

This role is operations heavy role with analytics as an added responsibility. You need to be comfortable executing campaigns relentlessly and working with data. You’ll be majorly working on Category Growth projects and Product Operations along with delivering high-quality outcomes in a fast-paced, dynamic environment.

Understand that outcomes > outputs

On the Job

Own and execute product operation processes, work with product, growth and partnership teams to make campaigns and features live, execute product marketing campaigns, modify and troubleshoot campaigns as and when required

Use analytics tools, conduct user research to understand patterns, behaviour and generate actionable insights to improve campaign performance

Understand operational gaps in various product-related processes. Suggest continual improvements

Requirements

• Fresh graduates or those in their final year will be preferred.
• Knowledge of SQL or the ability to think data first is an added bonus. You will be upskilled on the tools we use at Fam if needed.