Engage in conversations with users, actively listening to their concerns and offering support.
Upsell and promote our platforms content and users, ensuring a seamless and non – intrusive experience.
Meet and exceed performance targets set by the management team, including metrics such as user engagement, content sales, and customer satisfaction.
Requirement :
Excellent English communication and interpersonal skills, with the ability to seamlessly adapt to diverse user personalities and effectively address their concerns.
Strong sales and persuasion skills, with the ability to promote content in a non-aggressive and subtle manner.
Ability to work independently and manage time effectively, ensuring efficient use of online chat time.
With excellent written and verbal English communication skills