GENERAL RESPONSIBILITIES:

•  The Data Analyst is responsible for data collection, interpretation, and application. 
• Support in profiling accounts in the CML that are not yet in Salesforce 
• Create new accounts in Salesforce for accounts not yet in Salesforce 

DUTIES AND RESPONSIBILITIES:   

• Develop and implement advanced data analysis techniques to optimize efficiency and quality.
• Prepare and present detailed reports, dashboards, and visualizations of operational results for stakeholders.
• Interpret data using analytics and statistical methods, providing insights and recommendations.
• Lead the full lifecycle of analytics projects, from requirements gathering to design and execution.
• Evaluate key performance indicators and provide ongoing reports to support decision-making.
• Collaborate with cross-functional teams to ensure data integrity and alignment with business goals.
• Stay updated on industry trends and emerging technologies in data analysis and analytics tools.
• Conducted data quality assessments and implemented improvements as needed.
• Support the development and implementation of data governance policies and procedures.
• Mentor junior analysts and provide training on data analysis techniques and tools.
• Other job-related activities may be assigned from time to time.

FUNCTIONAL/TECHNICAL COMPETENCIES:

Data Modelling and Design, Data Management, Business Intelligence, Database Administration, Data Visualization, Programming/Software Development

CORE COMPETENCIES:

Teamwork & Collaboration, Accountability, Customer Focus, Communication, Innovation, Quality

JOB SPECIFICATIONS: 

• Education –    Bachelor’s degree in Computer Science, Statistics, Mathematics, Business Management, and other related fields.
• Related Work Experience –  experience in data management and analysis
• Experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
• Knowledge – knowledgeable and with working experience in the following:
• Dataset analytics, data management, and visualization using Excel, Google Sheets, SQL, Google Data Studio. Knowledge in Alibaba Cloud platform is an advantage.
• Skills – Must have the ability to identify improvement points within current operational processes and provide resolution options. 
• Must have the ability to perform data synthesis and data storytelling
• Must have the ability to write reports, present their findings, or translate the data into an understandable document.
• Must have exceptional verbal, written, and visual communication skills.
• Must have the willingness to explore and learn new tools that might possibly address operational inefficiencies and data inaccuracy.