JOB DESCRIPTION

● Maintains customer relationships by responding to inquiries; documenting actions.

● Receive calls for inquiries and booking.

● Entertain and accommodate inquiries for walk-in clients.

● Make requests in the helpdesk for new client names, contractors incentives, item code creation and etc.

● Assist Sales Executives with their bookings & quotations.

● Process transactions of walk-in clients.

● Process pull-out forms needed by Sales Executives and marketing.

● Monitor pending bookings and ask for assistance from SE for updates

● Submit necessary documents for project process deployment.

● Ensure customer satisfaction and provide professional customer support.

JOB QUALIFICATION

• Graduate of any business-related courses.
• Good verbal and written communication
• Good analytical skills and creative