Job Responsibilities:

● Follow standard operations and procedures.

● Recognize and escalate priority problems in accordance with Client standards.

● Ensure one call resolution prioritizing customer satisfaction.

● Perform basic troubleshooting when necessary.

Qualifications:

* With or without BPO Experience

* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate

* Excellent phone etiquette and excellent verbal, written, and interpersonal skills

* Ability to multi-task, organize, and prioritize work

Interested applicants may click the Apply Now button!