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Electronics Engineer (Open to

Power Mac Center

Entry-Level

Full Time

Onsite

Electronics Engineering

Makati City, Metro Manila

1 year ago

Full time

A customer-centric technical position offering side by side troubleshooting, diagnostics, and support for all Apple devices. A Mac and iOS certified repair technician and lead technical expert.

ROLES AND RESPONSIBILITIES

Performs diagnosis and hardware repairs in compliance to Apple Guidelines.
Conducts thorough quality checking and testing on all repaired units prior to release to customers.
Keeps abreast and updated on the latest Apple products, technical bulletins and repair procedures.
Assists on complex technical issues and repairs through escalation channels and subsequently applies approved technical measures.
Supports the Customer Service Team in handling customer complaints for Walk-in and Phone-in technical inquiries.

QUALIFICATIONS

Graduate of Electronics Engineering or any Computer-related Course
Fresh Graduates are welcome to apply
Licensed or Non-Licensed
Willing to be assigned in GLORIETTA 5

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