Field Collections Officer

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you’ll need to bring to the role & Experian

· Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

· Carrying out proper investigation, analysis and observation of house visited

· Maintain accurate records of all collection activities and client interactions

· Updating the office immediately on information obtained on house visits

· Attending urgent or impromptu meetings held in the office

· Collaborate with the internal team to improve collection strategies and processes

· Achieving collection targets driven by corporate goals

· Ensure compliance with all relevant laws and regulations during collection activities

· Any other matters assigned