The Work/Responsibilities:

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems
Attend and provide feedback on project estimation, requirement and planning
Attend on the deployment planning review
Ensure that the Oracle production, test and development databases run reliably and perform efficiently at all times. This includes but not be limited to performing routine tasks such as installations, patching and upgrades, capacity checks, backup and recovery, exports/imports, database cloning, performance monitoring/tuning and troubleshooting and will require out of hours working from time to time
Proactively handle incident resolution demonstrating the ability to handle multiple concurrent service issues using escalation as and when required whilst ensuring that colleagues and customers are kept fully informed of progress

Apply necessary systems diagnostics to formulate resolution plans understanding when and Ensure that all fixes, enhancements and service improvements are fully tracked and implemented within appropriate timescales. Ensures no recurrence of issues moving forward.

Job Qualifications:
College graduate with a degree in Computer Science, Information Technology, or any IT-related courses
Minimum of 2 years relevant experience in Oracle Procedural Language Extensions to SQL (PLSQL); good to have Java Enterprise Edition, Problem Management as well

Experience in working directly with clients and onshore counterparts
Good interpersonal skills, including strong verbal and written communication
Able to work under pressure without any supervision, and a good team player

Job Details
Location
Mandaluyong

Additional Locations
Cebu City
Muntinlupa
Taguig

Time Type
Full time

Job Type
Regular