You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

Expectations of an Account Director

• Manages a number of client relationships

• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs

• Problem solves on high level account and production issues and knows when to involve their supervisor

• Generate accurate reports on the status of existing accounts and new business

• Builds and maintains relationships with clients often through regular face to face contact and meetings

• Acts as the first point of contact for client questions and requests

• Talks to other departments in the organisation in order to facilitate client requests

• Leads presentations with clients

• Manages a budget and achieve targets

• Always on a look out for opportunities to cross-sell within the Groupe

• Manages and facilitates new business pitches when requested by Managing Director

• Committed to constantly improving our work, and how we work

• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will specifically be expected to:

• Provide leadership and professional development to department staff.

• Mentor and trains team members, write performance reviews, and allocate work

• Monitor teams to deliver beyond client’s expectations

• Motivate your team, and be the glue that keeps teams going

• Set goals and KPIs for each team member, and works with them to achieve these