Key Responsibilities:
- Operational Management: Oversee daily operations of the billing and revenue team, ensuring timely and accurate billing and revenue recognition.
- Compliance and Reporting: Ensure all billing and revenue processes comply with US GAAP, statutory requirements, and internal controls. Prepare and review periodic financial reports.
- Process Optimization: Collaborate with the Team Lead to identify and implement improvements in billing and revenue processes to enhance accuracy and efficiency. Initiate process changes to standardize, improve performance, and efficiency related to Billing and Revenue Accounting.
- Cross-functional Collaboration: Work closely with sales, client service teams, other departments, and the Regional & Local Finance Team to ensure alignment between billing practices, business objectives, and accurate order and contracts process management in the SAP system.
- Issue Resolution: Handle escalations of complex billing issues, providing solutions to maintain client satisfaction and compliance with financial policies. Serve as the point of contact for escalation and change management during audits.
- Performance and Quality Control: Oversee Billing and Revenue functions, ensure KPIs meet key objectives. Lead and support related finance transformation projects, supporting new initiatives with professional accounting knowledge.