OVA Virtual is currently accepting applications for the position of eCommerce Customer Service Representative in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
OVA Virtual operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
Job Description
OVA Virtual is seeking experienced Customer Service Representatives to support our growing eCommerce business in the United States. We require candidates with a minimum of 5 years of customer service experience specifically in eCommerce and proficiency in Zendesk. Strong communication skills, confidence in handling inquiries via phone, email, chat, and SMS, and a commitment to a 40-hour weekly schedule are essential.
Your role will include providing exceptional support, data management, and CRM updates while ensuring client satisfaction.
We offer a competitive salary of Php45,00.00 – Php50,00.00 per month, along with health insurance, attendance incentives, and opportunities for promotion.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly