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Technical Support Engineer

jobspring-default-img
Altois
Senior Level
Full Time
per Month
Tech & Helpdesk Support
Database / Jira / Linux
Mumbai
8 months ago

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Job Location

Salary


Not Disclosed

Salary Not Disclosed

Posted on :

09-11-2024

Job Description

The selected candidates daytoday responsibilities include:
  • Troubleshooting technical issues related to CRM Software deployments
  • Speaking to clients to quickly get to the root of their problem and provide technical support
  • Providing timely and accurate customer feedback
  • Following up with clients to ensure the problem is resolved
  • Supporting the rollout of new applications
  • Work collaboratively with team to enable growth and improve workflow
  • Testing and evaluating new technologies
*
  • Qualifications required:
  • Prior experience in Level 2/ Level 3 technical cloud support desktop support or a similar role
  • Excellent interpersonal skills
  • Attention to detail and good problemsolving skills
  • Good written and verbal communication

Employment Type

Full Time

Company Industry

Key Skills

Headquarters:
Experience Level: 2 Years Experience Required
Degree Level: No degree level required
Work Type:
Work Hours:
Timezone:
Work Day Schedule:
Skill1: Database / Jira / Linux
Skill2:
Skill3:
Tag1:
Tag2:
Tag3:
Job Role: Technical Support
Job Level: Senior Level

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About the company

Altois

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