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Call Center Representative |
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Customer Service Agent – Work from Home, Full-time Only
Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both those with experience and to teach those who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.
Market: US and CA.
Vertical: Insurance.
You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM
- Windows 10/11
- Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am – 9pm EST.
- Great command of the English language
- Ability to handle objections, utilize persuasive skills – easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow
Compensation and Benefits:
- USD $500 basic monthly salary + up to USD $500 bonus/month
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 12
REQUERIMIENTOS
Experiencia M?nima: 1 a?o
Sexo: Indistinto
Customer Service Agent – Work from Home, Full-time Only
Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both those with experience and to teach those who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.
Market: US and CA.
Vertical: Insurance.
You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM
- Windows 10/11
- Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am – 9pm EST.
- Great command of the English language
- Ability to handle objections, utilize persuasive skills – easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow
Compensation and Benefits:
- USD $500 basic monthly salary + up to USD $500 bonus/month
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 12
REQUERIMIENTOS
Experiencia M?nima: 1 a?o
Sexo: Indistinto
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