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Waiter/Waitress

Poku Dynasty Ltd
Entry-Level
Full Time
Onsite
Food/Beverage/Restaurant
Customer Service: / Order Management: / Cleanliness and Hygiene:
Kumasi & Ashanti Region
1 year ago
Responsibilities:
- Customer Service:
– Greet and seat customers promptly and politely.
-Take accurate food and beverage orders and relay them to the kitchen or bar staff.
– Provide detailed information about menu items, daily specials, and promotions.
– Handle customer inquiries and resolve complaints professionally and efficiently.
- Order Management:
– Serve food and beverages to customers promptly.
– Ensure orders are accurate and meet customer expectations.
– Monitor tables for service needs and replenish items as required.
- Cleanliness and Hygiene:
– Maintain cleanliness and organization of tables, chairs, and dining areas.
– Adhere to health and safety regulations, including proper food handling.
- Team Collaboration:
– Work closely with other staff, including chefs, bartenders, and management, to ensure smooth operations.
– Assist in setting up and clearing tables, and preparing the dining area for new guests.
- Cash Handling:
– Process payments, including cash, credit, and mobile money transactions, accurately.
– Issue receipts and handle returns or refunds if necessary.
Qualifications:
- A minimum of SHS certificate or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure in a fast-paced environment.
- A professional appearance and a positive attitude.
- Availability to work flexible shifts, including weekends and holidays.
- Proven experience as a waiter/waitress or in a similar customer-facing role is an advantage.
What We Offer:
- Competitive salary.
- Opportunities for career growth and training.
- A friendly and supportive working environment., as needed.
Location: Kumasi
Salary Range: Attractive
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