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Operations Officer
Onsite
Logistics/Supply Chain
Supervision: / Logistics Management: / Customer Service:
Accra & Tema Region
4 months ago
Swidel Ghana Limited is a fulfillment company headquartered in Accra. We provide logistics and courier support to businesses and individuals across Africa.
Responsibilities:
- Supervise dispatchers, customer service, coordinators & couriers to ensure that every shipment is picked up and delivered within time and in a hassle-free manner.
- Assign delivery to couriers according to schedules and route plans.
- Ensure that the process and employees are working smoothly and efficiently.
- Achieve KPI of delivery & pickup commitment.
- Supervise staff to ensure that safety best practices are followed while handling shipments.
- Train and develop industry best practices and SOPs for operations and customer service team members.
- Oversee billing processes, including operational activities through invoicing efforts, following up on vendors to ensure that all invoices are fully paid and on time.
- Business Development
- Attend markets or fairs to engage businesses and vendors
- Manage social media accounts
- Candidate must live around Achimota.
Salary Range: Highly competitive salary
NB: Kindly send your application to [email protected]
Location: Achimota
Employment Type: Full Time
Headquarters: Accra
Experience Level:
Degree Level:
Work Type: Onsite
Work Hours:
Timezone:
Work Day Schedule:
Skill1: Supervision: / Logistics Management: / Customer Service:
Skill2:
Skill3:
Tag1: Fulfillment / Courier Support / Logistics
Tag2:
Tag3:
Job Role: Fulfillment Supervisor
Job Level: Lead Level
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