Finance Analyst (Order to Cash)

Johnson Controls is looking for a Finance Analyst based in Turkey and reports to Credit Control Manager in Dubai.

• Manage collections for complex customer accounts through calls, emails, and letters.

• Analyze reasons for non-payment, codify issues, and propose solutions.

• Register and follow up on customer disputes, process claims, and support cash applications.

• Recommend write-offs and escalate uncollected cases.

• Prepare and review SOX control reports, update methodologies, and analyze cash management data.

How You Will Do It

• Conduct calls and send reminder emails to customers.

• Analyze data and work with branches to resolve non-payment issues.

• Collaborate with collections teams and managers to update strategies.

• Process financial records, follow up on bank transactions, and make tax payments.

• Conduct monthly reconciliations and prepare aging reports.

What We Look For

• Secondary education degree or relevant professional experience.

• 3 years in Collections/Customer care/Sales.

• Proficiency in MS-Office.

• Strong analytical, communication, and teamwork skills.

• Customer-oriented, proactive, and flexible attitude.

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